Maggi Rose TrainingWorking with
Difficult People

Every organisation contains a variety of personalities, characteristics and behaviours. Some are easier to work with than others. Being and working together is sometimes very complex and we will all find some people more difficult than others.

Who will benefit?

  • Anyone who anticipates working with, or already works with, somebody that they find difficult

Length of Course

  • 1 day

Sample of Content

  • Define what we find difficult at work
  • Identifying group characters
  • Understanding the psychology of behaviour (as appropriate)
  • The do´s and don’ts of positive communications
  • Defence mechanisms in the workplace


Return on investment

  • Improve your awareness and ability to identify ´Difficult People´
  • Develop strategies to work with challenging employees
  • Increase awareness of personnel and personal issues
  • Develop structured and safe communications

Maggi Rose Training
Woodview
Bull Lane
Acton
Sudbury
CO10 0FD

Telephone 01787313441
Email info@maggirose.co.uk
http://www.maggirose.co.uk
QUASIC

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