Who will benefit?

• Existing and recently appointed personnel or more experienced personnel who have a responsibility for supervising others

Length of Course

• 1 Day

Sample of Content

• Understanding the different forms of supervision in the workplace
• Reviewing the role and functions of a supervisor
• Developing an effective model for supervising
• Building on and enhancing existing supervising skills
• Discussing the giving of positive and negative feedback
• Examining the art of reflective questioning
• Examining difficult situations in supervision

Return on investment

• Understanding of supervision structures and how they service the organisation
• Confidence in the supervision process
• Ability to decide on support structures for staff
• Skilled at asking the right questions to empower others
• Skilled in active listening and enabling accountability and responsibility